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QE55QN85A Internet Issues

(Topic created on: 08-02-2022 02:57 PM)
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thecreg
First Poster
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Hi all. Hoping I can get some advice. I bought a new Neo QLED TV over Christmas and it has this strange fault where it'll stop streaming, and will lose connection to Internet. It is still on the local network, and all other devices are still getting Internet. If I turn WiFi off and back on again it recovers, it's just annoying that it keeps happening. 
I've tried resetting TV, resetting router, putting TV on 2.4GHz network. Nothing has worked. Any ideas?
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2 REPLIES 2
xSteveuk
Mastermind
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Hi,
If your Samsung TV is still having trouble connecting,

Reset the network settings. ...
Select SETTINGS>GENERAL>NETWORK.
Click RESET NETWORK, and then YES.

Restart your TV and then reconnect to your network.
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aboden0924
Student
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I have a 55" class 8000 series LED 4K UHD smart Tizen TV model UN55AU8000FXZA and I timed it and every 15 minutes it drops the WiFi and 32 seconds later picks it back up. Its real annoying 

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