Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution Solved

HELP!!!!!!!! How do I find a Smart TV model number with no remote or sticker on the back?????

(Topic created on: 02-02-2022 09:01 PM)
7310 Views
Starr4u2Chase
First Poster
Options

I want to order a new remote for my tv but when I looked for the model number I found the sticker on the back had been removed. So how do I find the model number with no remote or sticker?????

sincerely,

tv-less😫😫😫😫

0 Likes

1 Solution


Accepted Solutions
Solution
AntS
Moderator
Moderator
Options

Cheers guys!

 

Just adding that in the event of having no remote or info on the back of the TV, there should be a button on the TV itself that'll let you turn it on and get into the Settings. It's from our friends at Samsung Philippines, but more info on that here as it can vary by the model: https://www.samsung.com/ph/support/tv-audio-video/how-to-control-a-samsung-tv-without-a-remote/ 

 

Then it's a question of navigating to the right bit to get the model info: Menu / Settings > Support > Contact Samsung / About This TV.

View solution in context

5 REPLIES 5
xSteveuk
Mastermind
Options
Hi,
This may be helpful

On qualifying 2019 Samsung Smart TVs, the model number can be checked by holding the Play/Pause button on the TV remote for more than seven (7) seconds.

An "About This TV" screen will pop up, and the model number - called "Model Code" - will be shown under the "Product Information" section
Glenntech
Samsung Members Star ★★
Options
Should be able to use the details of the TV to research.
There are also various universal remotes you can purchase. If nothing else to use temporarily
Mark29359
Helping Hand
Options
Have a look at the back of the TV as it should have a model number and then you can do a search for the remote for that TV.
Solution
AntS
Moderator
Moderator
Options

Cheers guys!

 

Just adding that in the event of having no remote or info on the back of the TV, there should be a button on the TV itself that'll let you turn it on and get into the Settings. It's from our friends at Samsung Philippines, but more info on that here as it can vary by the model: https://www.samsung.com/ph/support/tv-audio-video/how-to-control-a-samsung-tv-without-a-remote/ 

 

Then it's a question of navigating to the right bit to get the model info: Menu / Settings > Support > Contact Samsung / About This TV.

JAMES4578
Samsung Members Star ★★
Options

I can confirm that the Model Number is displayed on a 2017 set via holding play/pause button for more than 7 seconds,  however imagine will not work for all models and is  not much use for @Starr4u2Chase.

Whilst  @AntS  has explained Instructions for finding the Model Number of all  Products  available on Uk site https://www.samsung.com/uk/support/mobile-devices/how-to-find-the-model-and-serial-number-of-my-prod... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes