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QE50QN90B 2022 Neo QLED - Very slow after 1 week of use

(Topic created on: 01-01-2023 08:43 PM)
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lucaggg
Apprentice
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I am struggling with this TV... worst buy of my life so far!
Very slow to start or to move around apps with the remote ( 1-2 seconds lag or so ) and a few of the most used apps do not work immediately and load for ages and then crash.

The 10 second soft reset fixes the problem but only for a little bit, it happens several time per day.

In about my TV I have this info:

MN : QE50QN90BATXXUPD : --/--/----SN : 0E3T3SITB00554EFW : T-PTMDEUC-1420.9FC : SWU-OU_T-PTMDEUC_1420_221125MI : T-PTMDEUCLS : EU_UKDI : P7COGAF4GI4ROMA : A0D7F33C5287SC : 40301_AD4AE7_IL1_AA58AC74AD13.7AE13.9AF0TB0BA45CA74IB62IC239SB SC :

Can anyone help?
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3 REPLIES 3
unitedlaptop
Explorer
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Update it if it is slow
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lucaggg
Apprentice
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The problem persist, just 1 day after hard reset it came up again. Seems a little less frequent now.  The TV is way to slow compared to my old TV. I have tried with the update.  No devices is connected to it I have even uninstalled the Alexa app. 

anything else I should try? 

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unitedlaptop
Explorer
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Ofc
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