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Q85r Gaming mode picture problem

(Topic created on: 25-11-2019 01:06 AM)
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Lantern
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Hey,

 

anybody here with the same problem like the one in this video?

 

https://www.youtube.com/watch?v=0yu2MAweSW4

 

Dont know what to do. Just gaming mode affected. Green/ purple shadows when moving.

 

hope to find a solution or help here!! 

 

Thanks a lot in advance

 

 

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4 REPLIES 4
Webb1
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At least you're works mine not work since August 8th and after 35 + calls and being lied to on virtually every call I've made to them there's still no fix in sight 

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AsadM
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Hi @Lantern. Hope you're enjoying your Monday Morning. Can you send us a private message to go over this with you?
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Bereet
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I am currently having the same issue, been back and forward to Samsung and they are claiming no one has reported this issue, they have, i know as i have, seen multiple people complaining and i have spoke to people who say they have complained. I have just spoke to technical support and been asked to send a video in which i have just done. Its so bad the inverse ghosting it makes me feel dizzy/like being on acid. Did you get a solution from them in the end?

 

Mike

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ramshazar
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I have exactly the same problems on my 2019 Samsung Q80R! Latest Firmware.

 

I'm playing AC Valhalla on PS5 and every time I move/pan the cam around, everything lightens up and gets a green tint. Even in cutscenes there's an unmissable green tint. I read about this problem a lot, deactivated game motion plus and all settings in "general/external device manager/game mode settings". It brought the image closer to the expected state, but it never looks as good as in "not game" modes like "film", where I do not profit from the low input lag. So I don't except this as the solution. I expect a game mode thats gives me the best, error-free image it can get with a very low input lag. That's what I paid for a lot of money!

 

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