Hi all, hoping for some help/advice as I'm getting nothing from Samsung tech support.
The antenna socket has broken off of my One connect Box (SOC4002A). I just needed to disconnect the coax cable from the box, a reasonable activity I would suggest, and the antenna socket came off with the cable. Samsung Tech Support gave me 2 authorised repair centres neither of which will answer their phone and nor have they responded to email.
Is this something that can be fixed?
Would I be able to purchase a replacement part?
How do I find the part number for the antenna socket?
Does the connect box open easily or does it have tamper proof fixings?