Good afternoon,
I purchased a UE55NU8000 in november and have had an intermittant issue with my PS4 pro when playing games. Half way through a game randomly (happens on all games) the screen will go black and say Game Mode Off, then a second later Game Mode On and then I can continue playing the game.
I have changed the HDMI cables, went to the length of purchasing an expensive high quality one which did not help. The settings of the PS4 Pro have been changed in the resolution to each option available, tested and the error will still happen.
Reading various forums I can see this has been an issue on various models and hoped a Samsung update might come and fix this.
The issue is still on going. Hopefully someone can reach out and assist with this issue.
