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Original topic:

No stv player

(Topic created on: 15-06-2022 12:20 AM)
Maz6
First Poster
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TV

STV player is no longer showing on my tv

When I  search the apps so that I can download it again, it doesn’t even show as an available app

This is a Samsung model ue32f6200  software version 2127

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Solution
JAMES4578
Samsung Maker ★
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@AntS  Thanks for confirming, that explains it.

@Maz6  Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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JAMES4578
Samsung Maker ★
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TV

Hi @Maz6  you certainly have the latest  firmware. Go to Settings -Support -Self Diagnosis > Reset Smart Hub. 

If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is),     https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/  Help guide here https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

AntS
Moderator
Moderator
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Cheers JAMES4578!

 

But, I've had it confirmed: it's no longer possible to support the latest requirements of the STV Player on 2011-2014 (D range to H range) models due to technical limitations, and so it's been removed.

Solution
JAMES4578
Samsung Maker ★
Options
TV

@AntS  Thanks for confirming, that explains it.

@Maz6  Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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Maz6
First Poster
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TV

Thanks James 4578   Guess I’ll just have to do without on this telly

 

is it possible to download it to Firestick for example?

 

JAMES4578
Samsung Maker ★
Options
TV

Hi @Maz6  yes ,the app is available on a Firestick.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 4.0,Android 12 Official Version.

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