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New TV has large white circles?

(Topic created on: 3 weeks ago)
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daainax
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Only had this TV a month and it has large white circles, surely this isn’t normal? Anyone else had this? 

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4 REPLIES 4
Fiona26
Samsung Members Star ★
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I could live with very minor back light bleed, but this no. Contact where you purchased it.
spectro8787
Voyager
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Ot could be the circled that projects the screen
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spectro8787
Voyager
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But do what Fiona sais firts
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JAMES4578
Samsung Members Star ★★
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@daainax Is this on all sources,  Are the circles still showing on Pcture Test, Settings-Support-Device care-Self Diagnostics-Picture Test.

In any case it would best to contact Retailer, under the consumer  Rights Act 2015 purchasers have a right to a full refund within 30 days if deemed faulty  (if this is desired).

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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