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New connect box with 2.1 hdmi upgrade

(Topic created on: 31-10-2020 05:32 PM)
4623 Views
nazbobby
Explorer
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I have been promised by Samsung team member that I will get upgrade one connect box with 2.1 hdmi for my Q90R as soon the lockdown finished, I am still waiting here?????

232 REPLIES 232
GreywolfinCZ
Student
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I'm owner of 65" Q9FN. We were promised the upgrades too. 
Samsung support, please release new one connect box for us to buy with HDMI 2.1 ports.

Please take in mind that this TV cost me more than an used car here in my country. It's 2 years old model, with display completely capable going 120fps 4K UHD with a new generation of gaming consoles.
If I won't get an option to upgrade to HDMI 2.1. for my gaming then you will loose not only me as a long time, so far loyal customer, but my whole family and many of my friends too. I will spread the word. I'm frequently asked about advices. It's up to you if I will reccomand Samsung again... Thank you for understading your customers. We won't buy your products next time if you fail us now. 

Edwin_mdk
Journeyman
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compre un  Q9FN de 65 el año 2018 por 2,800 euros me interesa saber si Samsung apoyara sus productos con no menos de 2 años en adelante dotados de pantalla 120hz nativas sin one connect hdmi 2.1 en lo personal me interesa el 4k a 120hz por que tengo que comprarme un tv para poder tener el hdmi 2.1 sabiendo que basta un nuevo box one connect de parte de Samsung. que es lo más lógico poner nuevos one connect con hdmi 2.1 para sus productos de gama alta con menos de 2 años de salida siempre y cuando tengan pantallas 120hz nativa. Samsung cuando tendremos los nuevos one connect hdmi 2.1 para nuestros productos? hemos pagado demasiado dinero por nuestros productos confiando en ustedes que pasara con nosotros?

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Anton774
Pioneer
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At this moment only time will tell if Samsung is gonna provide us with the 2.1 HDMI as promised or lose costumers in the coming years.

tom99
Voyager
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@Edwin_mdk 
I translated your text with the Microsoft translator app available for iOS, just copy and paste 😉:

Bought a qled fn9 of 65 in 2018 for 2,800 euros I am interested to know if Samsung supported its products with no less than 2 years and older equipped with native 120hz screen without one connect hdmi 2.1. Personally I am interested in the 4k at 120hz because I have to buy a tv to be able to have the hdmi 2.1 knowing that a new box one connect from Samsung is enough. which makes sense to put new one connect with hdmi 2.1 for your high-end products with less than 2 years of output as long as they have native 120hz displays. Samsung when we will have the new one connect hdmi 2.1 for our products ? have we paid too much money for our products trusting you to spend with us?

GQ65Q800T
120hz4k
Explorer
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What happens if you don't use appropriate language over here? Something like" Samsung sucks and can lick my salty balls" will someone delete this post or.... 

DinoT
First Poster
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This has the makings of a class action suit. There is enough literature where this feature was promised. Samsung can buy back all the tvs or provide updated one connect boxes. 

dayjob
Journeyman
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I am in. Let's do it. Can we share contacts here i wonder? 

Members_9rbpVyg
Apprentice
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Total lies i’m afraid, they have no plans to implement this I was told over the phone yesterday. Craig Cunningham has a lot to answer to as I purchased my Q90 after watching his video at the Samsung press event. False advertising springs to mind 

Members_9rbpVyg
Apprentice
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Total lies i’m afraid, they have no plans to implement this I was told over the phone yesterday. Craig Cunningham has a lot to answer to as I purchased my Q90 after watching his video at the Samsung press event. False advertising springs to mind

Anton774
Pioneer
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what is the update on this situation, does anyone know ?

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