Network interference

[darthmuppet]

Hi all,

I have a UE46D8000, donated by a family member, and I can't open the 'Samsung Apps' app, as it gives me a messages saying 'Network Interference occurred. Please Try again later.'  Netflix works, as do the other suggested apps, and when I try to open the Samsung Apps app, I can see the following using wireshark on my outbound interface:

• Get request to  http://tvstoregw.pavv.co.kr/tvGateway/service/GB/en-GB/RLCN4UQJ2PHWA/Genoa_Yahoo/checkUrl
• a 200 response with an xml document
• an SSL session to 34.224.205.73 open, negotiate and close
• a series of 32 SYN requests to 52.2.226.80 (ec2-52-2-226-80.compute-1.amazonaws.com) port 80, none of which get replies. port 80 is closed on that host, although port 443 is open.

It isn't my firewall, as I am monitoring outside it, and I have done a factory rest on the TV with no apparent change in behaviour. It looks to me like the app is fundamentally broken somewhere, unless of course my 10-year old TV's app services are no longer available. Anyone have any ideas how to pursue this?

TIA

[Pugs1957]

See this post, it may help Solved: network interference occurred - Samsung Community - 1763188

[darthmuppet]

Pressing the power button doesn’t do anything aside from turn it on and off. It seems to be touch sensitive too.  I’m not at all familiar with Samsung TVs btw,  but I’ve done factory reset and smart hub resets, it says I have connectivity under network status, but the smart hub no longer sees the internet. 

[darthmuppet]

The web browser works too, but what doesn't work is attempting to access any web site using https. Netflix worked yesterday, the Samsung Apps panel didn't work, so i did a smart hub reset and broke everything.

Spent an hour in a chat with Samsung, they concluded it was faulty (I am inclined to disagree), especially know it appears https is an issue. 

[Ihab020407]

Hi, I have UE40D7000, and I can't open the 'Samsung Apps' app, as it gives me a messages saying 'Network Interference occurred. Please Try again later. Also I tried to hold the on/off but nothing happened.

further when opening web browser it doesn't work

can any one help please

[Smart TV 2]

I am also getting Network Interference occurred message. How to fix this issue? Any suggestions