04-12-2019 04:06 AM - last edited 04-12-2019 04:09 AM
I just got this tv today, as you can see right below where it says 'earned' there is a slight discolouration thing going on. It's very minor but it bugs me, is this a normal thing that happens? I noticed it when playing red dead against the blue sky. It doesn't go away after rubbing with microfibre cloth. Should I ask for a replacement?
04-12-2019 02:44 PM in
We're finding it difficult to see anything from the photo you've provided. Could we take the full model code and software version of your TV please? Go to Home > Settings > Support > About This TV. Also, could you try a picture test to see if the discolouration still shows? Go to Home > Settings > Support > Self Diagnosis > Start Picture Test.