I have recently bought a TV and it was set up by engineer, after about 5 days when I now switch TV on after it has been off ov

[CarlH]

Hi @Derjean, hope all is well. Can you confirm the full model number of your TV please? You can find this on the back of the TV on a white sticker. 

[Derjean]

the model no. Is : QE43Q65TAUXXU. Hope you can help.

Derjean