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I have a bright light top middle of my tv

(Topic created on: 16-11-2020 02:57 PM)
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Marie28
Apprentice
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I have a bright light top middle of my screen looks like an eye or camera light but I have not subscribed to that how do I get rid as its really annoying

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6 REPLIES 6
DUMITRU79
Troubleshooter
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Could you take a picture and post it, please ?
Marie28
Apprentice
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hopefully you can see this

20201116_151319_6807.jpg

AntS
Moderator
Moderator
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Cheers @DUMITRU79 ! 🙂:thumbs-up-sign-emoji-modifier-fitzpatrick-type:

 

@Marie28 , We had that exact same thing on our family TV (UE40JU6000) a few months ago. (My mum called it  a "ghosty dog" lol.) It was a bit lower down on the screen though.

 

Sadly, it needed a repair to solve it. It was out of the manufacturer warranty, but fortunately we were still just within the retailer's 5-year extended warranty, and got it repaired under that.

 

When did you buy your TV? And what's the model code? (If you can't find the model code on the label on the back, then it'll be in the settings on the TV: Menu / Settings > Support > Contact Samsung / About This TV.)

Marie28
Apprentice
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thanks but it about 5 years old and no warranty so looks like a new TV
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DUMITRU79
Troubleshooter
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Probably to fix the display wouldn't be so cost effective....especially if it's a 5 years old TV...🙂
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JAMES4578
Samsung Members Star ★★
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Pity about that @Marie28 , agree it would not be likely to be cost effective for a 5 year old set.

 

Fortunate family had the extended retail warranty @AntS .     Can be advantageous to purchase from stores who offer this.

 

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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