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Original topic:

HT-J5500 Home Cinema in bootloop after update

(Topic created on: 23-07-2021 02:42 AM)
EricPB
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TV

Hello,

After updating to the last patch, our 5.1 Blu-Ray Home System HT-J5500 (which provides the 5.1 sound to our 55' Samsung TV) is now rebooting/resetting every second as we turn it on : it displays the home menu for 1 sec then restart, and so on.

We can't find a way to stop that loop, doing the soft-reset via the remote control (which happens ok, afaik) won't help.

A quick search online suggests that it is a documented incident for some Samsung Blu-Ray/DVD systems but I can't find the solution.

Any advice would be truly appreciated.

Best regards,

Eric Perbos, Stockholm/Sweden.

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