23-07-2021 01:42 AM
Hello,
After updating to the last patch, our 5.1 Blu-Ray Home System HT-J5500 (which provides the 5.1 sound to our 55' Samsung TV) is now rebooting/resetting every second as we turn it on : it displays the home menu for 1 sec then restart, and so on.
We can't find a way to stop that loop, doing the soft-reset via the remote control (which happens ok, afaik) won't help.
A quick search online suggests that it is a documented incident for some Samsung Blu-Ray/DVD systems but I can't find the solution.
Any advice would be truly appreciated.
Best regards,
Eric Perbos, Stockholm/Sweden.