23-07-2021 04:12 AM
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So I came home to my tv displaying this weird screen. I plugged it out and plugged it back in and to no avail. And I don’t have any additional things plugged into the tv. But yeah, can anyone help a girl out?
23-07-2021 09:35 AM - last edited 23-07-2021 09:39 AM
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As an aside - if yours is a SMART TV, with an Ethernet cable plugged in between your tv and your Internet router, you should be able to set up the tv to automatically update the firmware. Again, refer to your tv manual, to learn how to set this up.
26-07-2021 10:46 AM
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20-10-2023 08:39 AM
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Try change firmware.
24-07-2024 11:33 PM
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Were you ever able to find a solution to this issue, Lizakai? It just appeared on my son's TV and I am doing everything possible to find a solution. I've downloaded the latest firmware and placed it on a USB stick as suggested below, however it still just shows the weird image above and won't let me do anything. If you did happen to find a solution, I would be extraordinarily grateful if you would please share it with me.
30-07-2024 05:21 AM
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How!? I'm stuck with the same issue
15-09-2024 04:13 AM
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I have that message too what do I do?
15-09-2024 04:35 AM
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Where do I get firmware and how do I get it in to my tv

15-09-2024 12:11 PM
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@Strange message : Firmware can be downloaded for our website for supported models, and installed via a USB storage device. If you confirm your model number, located on the sticker on the back of the TV, then I will look into this further for you.
15-09-2024 10:24 PM
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Do I have to leave the USB stick in the tv permanently?
