12-05-2020 02:31 PM
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Hi. I connected my one invisible connection cable to my tv and pressed in the little plastic bit to secure the cable. Now I can't remove the plastic thing to unplug the cable. I've tried to pull it out but it doesn't budge. Anyone with a similar problem? Am I doing it wrong? The tv is q85r.
02-10-2023 03:11 PM
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Hi there! I am having the exact same issue. Unable to figure out how to remove the plastic cover to unplug the cable. Were you able to figure it out?
02-10-2023 05:41 PM - last edited 02-10-2023 05:43 PM
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Hey, this happened some time ago. I eventually contacted Samsung support who promptly sent a repair man to my home. The repair guy casually took a pair of plyers and pulled the plastic thingie out. Took 3 seconds.
Apparetly it can take more abuse than I thought. 😋
10-10-2023 02:11 PM
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Haha. Wouldn't have imagined requiring to use plyers. Thank you very much for your response.
