12-09-2019 07:58 PM in
TVI bought my first ever Smart TV, a Samsung QLED, beginning to think it was a mistake because the guy in Richer Sounds told me it had exactly the same channels as freeview! However, The only way I seem to be able to watch standard channels like BBC, ITV etc is to go to the individual apps which is really annoying and time consuming. The only channels on Samsung TV are ones I have never heard of. Was the guy from Richer Sounds talking nonsense or is there a way to get a standard channel list? Do I now have to buy a Freeview box?
Really appreciate your help, feeling totally underwhelmed by smart tv and wish I's stuck with my prvious Samsung.
Thanks
13-09-2019 05:01 PM - last edited 25-09-2022 03:49 PM ) in
TV
@Portugal1000 wrote:
I bought my first ever Smart TV, a Samsung QLED, beginning to think it was a mistake because the guy in Richer Sounds told me it had exactly the same channels as freeview! However, The only way I seem to be able to watch standard channels like BBC, ITV etc is to go to the individual apps which is really annoying and time consuming. The only channels on Samsung TV are ones I have never heard of. Was the guy from Richer Sounds talking nonsense or is there a way to get a standard channel list? Do I now have to buy a Freeview box?
Really appreciate your help, feeling totally underwhelmed by smart tv and wish I's stuck with my prvious Samsung.
Thanks
Hi @Portugal1000 Freeview is built in and you will ne able to access these channels as long as you have got a connected working aerial.https://www.freeview.co.uk/app/uploads/2013/03/FREEVIEW_Value_Aerials.pdf you should have the latst firmware on a new TV but check on Samsung Support Have you actually scanned for the channels Home > Settings > Broadcasting > Auto Tuning? If so and no joy though you could firstly try a factory reset as that can solve some issues. https://www.samsung.com/uk/support/tv-audio-video/how-do-i-perform-a-factory-reset-on-my-samsung-tv/
Whilst should work, sometimes you may need to scan manually Broadcasting > Expert Settings > Manual Tuning Some information about Manual Tuning here https://www.bbc.co.uk/reception/television/manual_retune
The channels you currently have must be the Tv Plus ones which work via the Internet Tv Plus
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
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