09-09-2018 07:10 AM
I don’t know what happned I unplugged the hdmi from my xbox and my Samsung tv when I went to plug it back it all it does is this
I have it’s in the hdmi1 plug I tried changing the source we just got this tv it was working before idk what happened someone please help
Solved! Go to Solution.
27-03-2020 04:24 PM
Please help me!
I have got the same error on all my HDMI ports I have changed the cables but it just does not want to pick up? Please advise?
Tested my devices on another TV and they are working.
Regards
01-04-2020 05:40 PM
Hi there, did you ever get a reply or answer to the blue tick and the on/off button? I have a brand new TV and my PC, Sky and CCTV used to work through the old one, but this Samsung just says no signal when I know there is one. I have been bamboozled by these icons, thanks
01-04-2020 05:46 PM
it is rather pathetic that the samsung is so sensitive to this and you have to buy new cables. and that so many people, such as me are having the same issue.
01-04-2020 05:52 PM
Just found a spare very expensive HDMI cable that i had knocking about the house. IE £70 gold everything one. No b good. Looks like teh TV is going back and an LG one to replace. I cant be bothered to deal with a fussy TV like this. Samsung get a grip and sort yourself out. Trust pilot and google reviews are just about to receive a hit, wasting several hours of my time today.
27-05-2020 08:40 PM
29-05-2020 03:44 PM
@S-m wrote:
I have some problem.tv model:UE50H6200AY.black screen stuck on.only Smart TV logo show then continue off and on.from7 days.i can't get help.pls.anyone help me.
Hi @S-m Do you have the latest firmware 2900, if not you are advised to download to USB from the support site https://www.samsung.com/uk/support/model/UE50H6200AWXXH/
If not issue I would advise you to unplug the Tv and all connnected devices for at least 10 minutes and then try again (though you may have tried something similar)
If does not solve it are you able to do a Factory Reset, Settings-Support-Self Diagnosis- Reset. Alternatively General Settings-Start Set Up. Another possible solution is to press the following buttons in this exact sequence on Remote Mute,1,8,2,Power .
Should all be to no avail you may wish to look at the Home Repair Service option https://www.samsung.com/uk/support/repair/tv-av/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
01-06-2020 01:19 AM
I'm also having this problem, I've tried switching out all my hdmi cords have the same outcome
01-06-2020 08:38 AM
01-06-2020 09:16 PM
Thanks for your input @dram773 for 4k devices you will need high speed cables as the standard ones do not support the format. For HDR if you wish to experience HDR10+ or Dolby Vision Premium HDMI cables are recommended. see more here https://www.digitaltrends.com/home-theater/best-hdmi-cables/ https://www.toptenreviews.com/best-hdmi-cables However there are some inflated prices on the market which will not necessarily be any better quality.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
15-06-2020 02:39 AM
What if the source list is completely grayed out when you try to enter it manually?