03-09-2023 10:26 PM in
Hello would really appreciate if someone can help. I just bought a S95C and I have a Sky Q box compatible with HDR. The settings on the sky box are configured correctly to UHD 10 bit. The picture settings on the Samsung are not working as they should. ST.2084 and HLG are greyed out (Gamma) and HDR Tone Mapping is set to Static and greyed out. I would really appreciate some help as I have tried everything.
03-09-2023 11:16 PM in
Hi @trivium33 Do you have Input signal plus turned on for the relevant port which is required for HDMI connections? Go to Settings-General-External Device Manager-Input Signal Plus. Colour space is best set to native on this model. Some general tips in this article https://www.rtings.com/tv/reviews/samsung/s95c-oled/settings
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
04-09-2023 10:02 AM in
Yes I already have that set correctly. HLG and ST.2084 are still greyed out (Gamma) and HDR Tone Mapping. As said the Sky box is HDR compatible and should be emitting HDR.
04-09-2023 04:05 PM - last edited 04-09-2023 06:49 PM
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
04-09-2023 06:28 PM in
Unfortunately, I have tried all those suggestions and had no success. I've tried changing HDMI cables. It is driving me a bit mad. I also have a PS5 attached and HDR settings work absolutely fine on that.
As far as I can see, there is no HDR Plus setting, I believe it should be automatically activated.
04-09-2023 06:53 PM in
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
04-09-2023 07:09 PM in
Unfortunately, I have and it still didn't work. The difficulty is knowing whether this is a Samsung or Sky issue, or both, although it seems like more of a Sky issue given the PS5 is working. I am sure there are those out there though that have managed to get their Sky on HLG on their S95C. I've read endless forums, and haven't managed to find anything I haven't done.
04-09-2023 07:29 PM in
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .