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HDR Issues

(Topic created on: 24-12-2022 08:51 AM)
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Jamo174
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HI Al

I have a Samsung TV model number UE75TU7020KXXU and have an issue where when I watch HDR through my Sky Q box it flickersall the time, is there any reports of this and hopefully a fix?

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Jamo174
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@MattB82 Hi I found another link that that said it was the V2 box as they are rubbish and said that the V3 box did the trick, so contacted Sky told them I wanted a V3 box and they changed it and it has resolved the issue HDR now works perfect.

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17 REPLIES 17
Ginga_p
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Try a hdmi splitter for now (one that has hdr passthrough) a mains connected one til the software up date drops to remedy it.
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Jamo174
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@Ginga_p Thanks for the help, so I have an hdmi splitter at the moment so run a cable from tv to splitter then cable from splitter to sky Q box rather than direct from TV to Sky Q box?
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Ginga_p
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There was the same problem with the qe65qn95bat til a a software update so i ran a portta hdmi splitter from the sky q box straight to the tv. Or you can get round it by using the apps on the tv for netflix ect and down load things only in 4k not hdr from sky
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Jamo174
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Yeah I have heard this somewhere before about the splitter, this is the one I use which is 4k and powered. So what's the best way to run the cables mate from what to what?? Thanks in advance 20221224_115550_1000002662_1671882959.jpg
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Jamo174
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The blue one on the side is coming from HDMI 1 on tv and the 4 below is going to PS5, FIRE CUBE And CCTV Cameras.
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JAMES4578
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Just to add that for anyone with this issue firstly  ensure that in Audio Visual settings you are  using 2160p- 10 bit.  May also  wish to try another HDMI  cable , however a HDMI splitter may well provide the best fix temporarily.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Jamo174
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Thanks for the help, so I have an hdmi splitter at the moment so run a cable from tv to splitter then cable from splitter to sky Q box rather than direct from TV to Sky Q box? I asked this on the Sky forum and they said they couldn't see how the splitter would help 🤷
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Ginga_p
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I had hdmi from sky to the "input" port then another hdmi from a "output" port straight to the tv.
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Jamo174
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@Ginga_p that's where I was going wrong I put as I said above thank you I'll give a go.
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