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Freeview and Now TV

(Topic created on: 30-01-2024 03:14 PM)
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HelUrq
Apprentice
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Hi

New to this so hope someone can guide me.

I have a new(ish) Samsung TV which does not have Freeview. I currently have Sky Q and watch all of my TV through this. Due to the ever increasing costs of Sky I am looking to change. I have looked at Now TV which could meet my needs but would still leave me without Freeview. This isn't too much of a problem for me but my parents live with me and I think it would take them a while to get used to having to watch BBC through iplayer and ITV through ITVX etc.

Is the only solution to this Freeview issue to get a Freeview box? I have checked my tv and I can't get the app (haven't checked the parents tv but that is newer than mine)

Why is nothing straight forward nowadays??

Open to suggestions

Thanks

 

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7 REPLIES 7
Raaj77
Pioneer
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You should get freeview on your Samsung tv try software update
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HelUrq
Apprentice
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But I thought the newer Samsung Smart tvs didn'e have Freeview?

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JAMES4578
Samsung Members Star ★★
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Hi @HelUrq  Your model should certainly have Freeview as  built into all modern Samsung Tv's.   However it is not available via an app, you need to have an aerial connected to receive the Freeview channels.  Samsung do support Freeview play.

With aerial connected and source on Tv you need to scan for channels.

https://www.samsung.com/scanning Channels,     

A Freeview guide is also here :https://www.freeview.co.uk/help/retune-samsung-tv 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


JAMES4578
Samsung Members Star ★★
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I do not think that is correct,  you may find some useful information on this thread https://eu.community.samsung.com/t5/tv/cannot-access-basic-freeview-channels-on-smart-tv-instead-tvp... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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HelUrq
Apprentice
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That makes sense - I will give that a try 😉 thanks
HelUrq
Apprentice
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It seems to have worked although I can't seem to get the channels in HD 🤔
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JAMES4578
Samsung Members Star ★★
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Try scanning again, sometimes when issues some customers have found it worthwhile to scan with the aerial disconnected before reconnecting again.  .obviously no channels are found but it resets the connection and a further scan can result in additional channels being found.

Another idea is a manual scan , further explained in this  guide  https://www.bbc.co.uk/reception/help-guides/freeview/manual-retuning-to-restore-reception-or-missing... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.