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Frame slideshow not working

(Topic created on: 25-11-2020 01:49 AM)
9446 Views
BuilderCarl
Journeyman
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New problem.  Slideshow has been working fine.  I just added another half dozen images and it is stuck on the first image. Never progresses.  I’ve tried power cycling, changing it using mobile app, nothing I try gets it back to ever changing pictures.  Ideas anyone???

15 REPLIES 15
LesMesa
First Poster
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Same issue here on a 2020 55" inch. Subscribing to the thread in the hope a solution will be found. 

Irma1
Apprentice
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I'm also still hoping for a solution. I think it is really bad Samsung launches a new version of the app that works worse than the previous version. And I pay 5 Euro per month for the content as well.

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Irma1
Apprentice
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There is a movement sensor integrated in the tv. The remote controller does not need to communicate via IR. It also works without seeing the TV. I also don't see how this could be related at all. The application that does the slideshow just does not work well.

 

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StuC79
First Poster
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Same here. Was chuffed that they added random, annoyed it doesn't work. Well done Samsung.

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MattyHi
Apprentice
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Any update to this issue?

Activation of the TV suspends the slideshow all the time, so annoying I spend my life “resuming the slideshow”.

This will be last Samsung TV for me if this is NOT rectified. 

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Stevegw
Journeyman
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Hi this answer came up in another thread , it seems to work !

Stevegw_0-1635351926893.jpeg

 

First Poster
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TV
 

Dear Community,

since I have turned off sleep mode/Movement detection I stay logged in and the Slide Show works.

I don´t know if the same issue is with night mode but I guess everything that turns off the TV logs you out and you have to log in to your Samsung account again to have all features working !!!

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