30-09-2023 08:22 AM - last edited 30-09-2023 02:08 PM
04-10-2023 02:33 PM in
Hi @Ronnoc69 ,
My post in this topic: https://eu.community.samsung.com/t5/tv/tv-samsung-2019-55q85r-update-problem/m-p/8210839/highlight/t... (and last year: https://eu.community.samsung.com/t5/tv/tv-switching-itself-to-tv-speaker-since-25-8-2022/m-p/6378937... ) gives the background to it.
04-10-2023 02:41 PM in
I am in South Africa and TV is 82" Q60R QLED Smart 4K UHD TV
I am also on 1409 firmware and even tried the new 1406.4 on a USB but said no update, obviously due to lower version no.
04-10-2023 02:51 PM in
The firmware releases differ depending on the region/country (e.g. the links to the firmware downloads I posted in those topics should only be applicable to European sets), so it's best to get in touch with your local Samsung Support for further advice: https://www.samsung.com/za/info/contactus/
06-10-2023 02:35 PM - last edited 06-10-2023 02:35 PM
Same as for Ronnoc69 would apply for you too: it's best to get in touch with your local Samsung Support. Samsung Levant's details are here: https://www.samsung.com/levant/support/ , and if you're located in another country in the Middle East not covered by that then you'll be able to find a link to that country's Samsung site and Support contact details from the global list here: https://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList/