After reading every possible thread about Ambient Mode and all of it's missing capability, I wanted to submit a feature-request list for future software updates to the QLED TVs. These items are taken from discussions on this community that are very common:
1.) Display user-uploaded photos in FULL SCREEN and/or allow adjustment of the matte size. - The (huge) photo frames/mattes in "Mono 4k" and "Mono Matte" take up way more screen area than the photo inside of them. Users want to be able to SEE the photos that they upload to their big, fancy TV's just like the "Artwork" mode that's bundled to the TV.
2.) Use any photo as a "Background" image. - For many, the automatic Background feature doesn't properly estimate what is really there. Uploading an actual photo of the wall (without the TV blocking the center) would help more users get the effect that this features is advertised to do.
3.) Access to the Art Store, like The Frame TVs. - This gets requested a LOT and I think it's a missed opportunity for Samsung. People are willing to PAY Samsung for access to art pieces (and also to support the creators), but this feature is blocked? Why not let users decide that they want a more feature-rich TV than The Frame model AND access to similar features for buying/displaying artwork?
4.) Gallery / Slideshow from a USB stick. - Again, I think that The Frame TV offers this. Ambient Mode will already do a slideshow of images from a Samsung Cloud account... why not just read the photos from a USB drive plugged into the TV? For those of us that are photographers, this can be much easier to manage (especially because I think it's basically impossible to upload photos from a laptop directly to a Samsung Cloud account).
5.) Disable sounds in Ambient Mode. - Users are complaining that certain ambient modes that play sounds will interrupt music being played on a connected BT/Sonos speaker/Sound Bar to play the TV sounds instead.
To be honest, Ambient Mode is one of the reasons that I chose this TV over Sony and LG OLEDs. However, after experiencing how basic the functionality really is (to the point where we may never even use it), I'm considering returning the TV and switching brands.
Does anyone else have a request to add to the list? I really hope that Samsung will hear us and consider some of these items.