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Original topic:

Feature Requests: Ambient Mode

(Topic created on: 30/10/19 17:11)
SteebMo
Apprentice
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TV

Hello All,

 

After reading every possible thread about Ambient Mode and all of it's missing capability, I wanted to submit a feature-request list for future software updates to the QLED TVs.  These items are taken from discussions on this community that are very common:

 

1.) Display user-uploaded photos in FULL SCREEN and/or allow adjustment of the matte size.  - The (huge) photo frames/mattes in "Mono 4k" and "Mono Matte" take up way more screen area than the photo inside of them.  Users want to be able to SEE the photos that they upload to their big, fancy TV's just like the "Artwork" mode that's bundled to the TV.

 

2.) Use any photo as a "Background" image.  - For many, the automatic Background feature doesn't properly estimate what is really there.  Uploading an actual photo of the wall (without the TV blocking the center) would help more users get the effect that this features is advertised to do.

 

3.) Access to the Art Store, like The Frame TVs.  - This gets requested a LOT and I think it's a missed opportunity for Samsung.  People are willing to PAY Samsung for access to art pieces (and also to support the creators), but this feature is blocked?  Why not let users decide that they want a more feature-rich TV than The Frame model AND access to similar features for buying/displaying artwork?

 

4.) Gallery / Slideshow from a USB stick.  - Again, I think that The Frame TV offers this.  Ambient Mode will already do a slideshow of images from a Samsung Cloud account... why not just read the photos from a USB drive plugged into the TV?  For those of us that are photographers, this can be much easier to manage (especially because I think it's basically impossible to upload photos from a laptop directly to a Samsung Cloud account).

 

5.) Disable sounds in Ambient Mode.  - Users are complaining that certain ambient modes that play sounds will interrupt music being played on a connected BT/Sonos speaker/Sound Bar to play the TV sounds instead.

 

To be honest, Ambient Mode is one of the reasons that I chose this TV over Sony and LG OLEDs.  However, after experiencing how basic the functionality really is (to the point where we may never even use it), I'm considering returning the TV and switching brands.

 

Does anyone else have a request to add to the list?  I really hope that Samsung will hear us and consider some of these items.

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LKB
Explorer
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TV

The idea that Samsung might somehow listen to stuff if it is posted in the US forum rather than here is simply inane.

 

Here, the moderator at least *says* he’s reporting our concerns up the chain, but is candid enough to admit that nobody who matters may be actually reading them.  In the US forums, they’ll delete your posts if you shine too bright a spotlight on Samsung’s failings.  Call them out for such censorship, and they ban you.  (In most cases, they simply do the same thing we see here . . . they just ignore them and make no serious effort to provide user support or feedback.)

 

Bottom line:  Samsung’s forums are nothing but a Potemkin village for PR purposes.  Samsung does not seriously try to provide answers to users problems or questions (for example, note how long we have been asking how to get Ambient Mode to work as advertised, with ZERO substantive response from Samsung); indeed, from the moderator’s comments it appears that Samsung hasn’t even bothered to set up any mechanism for getting us any information.  

 

Next time, I’ll be buying LG or Sony.

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JAMES4578
Superuser I
Superuser I
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@SteebMo wrote:

I have now re-posted this to the US forum.  I didn't realize they were so segmented and did not cross-over with each other.

 

Here is the link to the US forum if anyone wants to chime in over there:  https://us.community.samsung.com/t5/Qled-and-Frame/Feature-Request-Ambient-Mode/td-p/1096986


Hi @SteebMo  Yes the Us forum is quite seperate, hopefully you will get some input which  might be beneficial though some have said the US community can be more heavy handed on ocassions.

 

I'll put link to various threads on Ambient Mode on the Us Community here: Ambient Mode- Us Community 

 

As far as the Uk/Ireland Community are concerned I think Moderators have tried to be as helpful as possible but some situations are beyond their control and they cannot provide official support to those on other side of Atlantic.   As has been  said before though everyone is free to contribute in discussions here.

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Joe34
First Poster
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Have further played with screen and if you do make the pixel count exactly 3840 x 2160 you can make your own pictures run full screen. Have done laoding via USB..winner winner chicken dinner.

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BubblesTV
Apprentice
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Does the TV store the image if loaded via USB?  Want a library of pictures full screen stored on the TV so can cycle through them.

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hgb1960
Just Browsing
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But not in ambient mode for less than half of the electricity cost, that is...
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CodyOne
Apprentice
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I've created my own ambient mode solution whereby I have al sorts of ambient mode possibilities. To achieve this I modified one (of the four) Picture mode settings. I used the "Standard" Picture Mode for this. I've change all the settings until they matched up with the Ambient Mode look, or at least very close to it.

My settings are; Backlight 0, Brightness 0, Contrast 15, Sharpness 10, Colour 30, Tint 0, Local dimming Low, Contrast Emhancer Off and Colour Tone Warm1. The settings Contrast, Sharpness, Colour, Tint and Colour Tone are more a personlal preference. 

So now I can change the Picture Mode to Standard and do everything I want to do in "Ambient mode", like gallery pictures, YouTube mood videos (fireplaces, art, skylines, etc), stream pictures from my phone, Chromecast (of whatever there's connected to the HDMI ports), and so on.

Have fun and share your improvements or own cool ambient mode stuff to display.

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Lapadopo
Explorer
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@CodyOne This is hilarious 🤣 You made "Ambient mode" available by changing “picture settings” and by using additional hardware like Chromecast to cast your photos?! Sounds like paid fake Samsung Frame TV commercial 👎

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CodyOne
Apprentice
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It's sad that the Samsung Ambient Mode is almost useless with the minimal functionalities it has. As you can reed everybody is very mad about it but Samsung isn't fixing it so we have to find our own solution for it. And I think my solution is very workable and handy, it even gives you a sort of advanced Ambient Mode because all of the extras you can do. The additional Chromecast is an extra feature, just to indicate that the possibilities are endless. If you want pictures as wall art you can just put it in your own ambient picture mode and go to the Samsung gallery tv app. And yes you have to sacrifice 1 of the 4 pictures modes but I (and I think the most of us) only use 2 picture modes.

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Karido
Explorer
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Just add the old method to turn off the tv while keeping the sound. It is just so sad that a basic feature that is a total no brainer was removed... I cannot believe it. I bought this TV just to realize that I have to send ot back because Samsung has no common sense in their decisions. Why do you even think that ambient mode replace the possibility to switch off the screen while keeping the sound? These are two completly different things. And you cant even use apotify in ambient mode with a dark screen theme selected. So sad I have to send this TV back because of such a thing that is actually a no brainer for me.

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Ash6555
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I would like to be able to play music from the I Tuner or  Tune In apps when Ambient mode is on. If not that then be able to turn Ambient mode off and have a black screen or screen saver.

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Trev5
Observer
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Yes would love it if Samsung Added the Bird Clock Ambience Theme sometime soon:https://www.dezeen.com/2018/08/20/top-15-designs-dezeen-samsung-tv-ambient-mode-competition/

LKB
Explorer
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The linked article was from over two years ago.  Since then, Samsung hasn’t even been able to get Ambient Mode to do what it was touted to be able to do, much less add these kinds of gee-whiz features / themes.  

 

These developers could obviously display their own creations in Ambient Mode over 2 years ago, thus proving that this oft-promised/never-delivered feature of Ambient Mode was in fact doable.  But while apparently giving these developers a version of Ambient Mode that supported these capabilities (or some sort of SDK that did), we don’t have it, despite years of asking Samsung for it.

 

i say again, Ambient Mode has always been, and continues to be, nothing but an overhyped fraud.  Samsung knows (and always has known) that the version it releases to consumers doesn’t work as advertised.  Yet from all appearances, Samsung has zero interest in fixing it, much less adding any requested features — especially adding features via firmware updates to already-purchased TV’s.  

Otistodis
First Poster
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Just got my Q80T and am very disappointed that I can't get art work downloads for Ambient Mode.  I would be willing to pay for the service but it isn't available.  

Coco20
Observer
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Any update on this yet, looking for the same possibility, I photograped the painting behind the TV to make ithe TV hide in plain sight, but unfortunately this is not possible with the mono passepartout . Samsung why is this so hard to do, we expect this when we buy the TV....

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rogers_kp
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Completely. I have a brand-new "2020 55" Q700T QLED 8K HDR Smart TV", and I would really really love the Art Mode on it. I would Pay for the subscription, seriously. In fact, it was an error on my part: I presumed that the more expensive mode would have this mode included. ARGH.

 

Please, Samsung, release an update to allow. I for one would be very grateful, and it would make the TV a great TV.

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diverff
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Up !

Let's all "Up !", and get listened !!! 

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Members_x6ryCZA
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Dear All. How can I watch my pictures in Ambient Mode ? Im log in my Samsung TV 's account. Many pictures I too are in my account cloud BTW

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Members_x6ryCZA
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Anybody out there ?

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