Failing Samsung TVs and this Samsung Community Site

[MarthaD]

I will say it again, if I have said it before. This site is absolutely useless, just a place for all of us TV customers to post our rage. Samsung does not give a s$%&  what we have experienced. I even wrote to the head of the tv division and got zero reply. If it makes you feel better to see how many people are in the same boat then post away. But Samsung doesn't do a ***** thing about any of this. Lovely throw away society that has been created. Remember when  your appliances and tvs lasted for decades?

I hate Samsung's new line of tvs and their complete lack of customer care. 

[Piper123]

Hey there

Sorry to hear of your issues.

However, to correct the start of your thread, this is a Customer to Customer Forumn where customers try to offer help, guidance and support to other customers.

It is not a route to reach Samsung Customer Services.

So to say this forum is "*****" shows a lack of understanding of what this forum is about.

[JAMES4578]

@MarthaD. Would be more helpful if you could detail the specific issues with your Tv.. . A number of Members have assisted customers but it is not a substitute for customer service. At times a Tv will need repair which may not always be viable. Can go down the customer rights route if a known issue with a particular model.

[MarthaD]

That was done ages ago. then I signed up to keep me posted and see nothing but more and more evidence of other people's tvs failing just after the warranty period. Can you not see original post?