Hue App not working on all TVs

[Lordhufflepuff]

Hi,

I have the Hue App on three separate TVs (two frame 65” and 1 frame 85”). All three are not working as of this morning. The app gives the “something went wrong” error. 

Any ideas? All TVs are up to date, have been power cycled, I updated and rebooted the Hue bridges, and reset all of the network. 

thanks

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Forum

Sorry to hear of your issues.

Have you reached out to Hue in the first instance? As it is impacting all of your devices, my starting point would be the app and to ask if their service is down.

[tarajaynes13]

I've just started using the hue sync app on mu samsung all been fine then yesterday.app won't open on tv says error try later.anyone have a fix.