Error code: ME47 permission error

[polonskyg]

I've a Samsung Smart TV 50" (UN50MU6100G). When I try to add the device in the mobile (Samsung Galaxy S7) in Smart Things app I get the error "Error code: ME47 permission error"

Any idea?

[CarlH]

Hi @polonskyg. As we're based in the UK, I recommend taking a look at this link which will provide you with the contact details for Samsung in your region.

It might also be worth getting in touch with SmartThings support team. Hope this helps.

[polonskyg · Accepted solution]

Changing the password made it work.

Thanks! Guillermo.

[CarlH]

Glad to hear you have it sorted, @polonskyg!

[ATSnothingELSE]

Hi,

we have the same issue, what password have you changed? 

[Nicholas4]

Hi i have the code me47 permission error tv coming up on my phone while trying to get the Samsung UE40NU7120 tv set up it still says setting up the tv via mobile