ERROR CODE 202 SAMSUNG TV ISP BLOCKING SERVICE HELP!

[Brandofosho]

Getting Error code 202 when trying to use apps or do anything on my tv via wifi.. The strange thing is I get "connected to the internet" via wifi, but then trying to use Netflix, hulu, etc...it doesn't work...digging deeper I found that I "cannot connect to smart hub" because there is an "ip blocking the service. error code 202." Everything works fine when I hard wire a lan cable...but that's not practical for my setup.

Ive had the tv for a solid 8 months and it worked fine..this just started happening.

No clue what to do... So far I've: 

- factory reset the tv

- reset network

- put DNS server to 8888

- updated software (via lan)

- unplugged tv for 5 min

- called internet provider..they assured me there was no block on their end...

Need help getting tv to connect to my wifi. very strong speeds..good modem/router (netgear NightHawk and Orbi mesh system)

Again, everything's been fine for 8 months. I've done nothing different..Please help! I've looked everywhere! Thanks!

[hernan1234]

Ahora 01/08/2025 parece que son miles de personas con el mismo problema, yo tengo dos televisores inutilizados por este inconveniente en los servidores... espero que hagan un parche para que los televisores puedan funcionar sin el servicio de smart hub online 

Lo peor que que siguiendo las indicaciones básicas que da la marca, al no tener problema con internet, haber probado con diferentes conexiones, desenchufado por varios minutos y no tener solución... reiniciamos el servicio de smart hub y si lo pueden solucionar, vamos a tener que perder tiempo reinstalado todas las apps 

Suerte y espero que lo puedan solucionar pronto 

[Thisisdumb1]

Yes. This still works in 2025!

[DarlingNikki]

I know this is a old post but im having this same issue today so if anyone comes across this post this was my solution. I got mine to work by going into my router settings and set my tv as a priority. This instantly fixed this issue and was able to function my tv and apps like normal.

[waltfult]

I did all of the above.  When I redet the smart hub.  It  said the server was down for maintenance try later.  Tried this morning and everything came up just had to log into my apps

[Bobs_S]

Tried most everything listed in the different Chats, none worked...did not reset the entire TV.

BUT...when I deleted all ICONS from Quick Lunch from the "Apps" and "Other Locations" (Except the APPS I Use every day) from the Tool Bar...Boom, everything started to work.
-It was like there was an OLD ICON(s) who's App no longer existed and that/those App(s) was being REJECTED the Samsung Server???

[DaBoostR]

This has started happening to my Samsung TVs.  One is wired and the other is wifi.  Cox home internet is the provider.  If I switch to my Verizon phone hotspot, everything works fine.

Curious why the TV logs out with a bad internet connection or even deletes the roaming profile on the TV.  I have to login to all of my smart apps again and wait for them to re-download.  This is super frustrating.

[HaroldSa]

So the customer has to do this every time they want to access a streaming service? Twice this week I've lost the internet access to the smart TV.  I've heard that local stations want a 'piece' of the streaming access pie.

[HaroldSa]

Canceled my streaming subscription. Had no problems until recently. I've also heard that universal remotes no longer work.