Hello, sort of I suppose is the answer at the moment.
I finally forced their hand by taking them to the small claims court, or whatever it's called these days. We haven't been to court yet, and no date has been set, but as soon as they got the official notice that I was taking legal action they woke up. I've been asking for weeks that we go to arbitration with a third party and they have ignored me. But now suddenly they are all for it. I have someone calling this Tuesday to view the t/v and make a report. I have all the bits of evidence lined up to show some of the issues I'm having and all without any videos or photos. As long as they are fair and open-minded, then I can't see any problems.
The only worry I have is that this is supposed to be an impartial person inspecting the t/v. They just recently told me they are sending someone from Martin Dawes, the same people who repair Samsung t/v's and who have repeatedly told me the t/v isn't faulty. We will have to see what happens. I have security cameras in my flat so I will be recording what they say. I don't trust Martin Dawes or Samsung.
