08-02-2022 03:00 PM in
I’m sure this has only appeared in the last few days (had the TV since Sept last year) but a dark patch which is particularly visible on mid to light backgrounds has appeared just left of centre and towards the top of the screen.
Is this likely or would it of been there since new? It is annoying me slightly!
Model is a UE75TU7020KXXU.
Solved! Go to Solution.
08-02-2022 03:45 PM - last edited 08-02-2022 03:46 PM
08-02-2022 06:14 PM in
08-02-2022 06:45 PM in
Have you thought about contacting Samsung about it?
TBH there was a 5yr warranty when i bought mine but i don't think i registered it (can't remember doing so and have nothing recorded in my email, also i didnt have a Samsung account until just today). Obviously I'm inside the 12 month warranty in any case.
22-12-2022 03:15 PM in
I also have a dark cloud that always there but is really only noticeable on night or dark scenes. Samsung support tried troubleshooting over the phone but couldn't come up with reason or fix. Cost $200 to have a tech come out and look. Doesn't include cost for any parts, tv 2 months out of 12 month samsung factory warranty. Paid $1800 on sale Best Buy, now the same 75" sells for $1400. Will live it till I can't then never buy a Samsung product again. I have in the past always purchased my phones, computers, DVD'S and TV from samsung. I feel that this a known problem that samsung is not telling anyone. No love from them getting it replaced or fixed under warranty.