Solved: Curve TV

Tatts21 · ‎25-08-2022

Please I need some advice. Does anyone have a cure for this ultra annoying problem that I have with my 55" curve TV? I've tried everything that I could find online but nothing seems to work.

Helpppppp!

Tatts21 · ‎31-08-2022

Quick update. I determined that it was being caused by excessive heat as the screen was clear till an hour into watching it and then the black line appeared.

Before you ask the ventilation to the back of the tv is substantial as it's in the corner of the room.

I couldn't find any cure online so I've taken the back completely off and it's been working fine ever since.

View solution in context

Fizaan · ‎25-08-2022

What is it?

Tatts21 · ‎25-08-2022

Not sure why the video doesn't work that I posted? Here's a still.

Fizaan · ‎25-08-2022

Did you punch the tv

Tatts21 · ‎25-08-2022

No absolutely not?
It's comes and goes. It stays like that for hours then disappears then reappears when it feels like it?

Tatts21 · ‎25-08-2022

Ps those horizontal white lines inside the black line move like an old Spectrum loading a game.

ChrisM · ‎25-08-2022

Could we take the full model code and current software version of your TV please, @Tatts21? Go to Home > Settings > Support > About This TV.

Tatts21 · ‎25-08-2022

Version 1325

model UE55NU7500U

Obsydian · ‎25-08-2022

I had a KS9000 Curved TV, one day a similar issue, lucky I was in warranty, repair guy arrived said common, John Lewis called a fee days later saying not a viable repair, gave me a full refund.

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Tatts21 · ‎25-08-2022

Sadly I'm not under warranty and I've been told I will need a new screen which is just as much as a new tv? 😞

Curve TV

1 Solution