Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Curve TV

(Topic created on: 25-08-2022 08:16 AM)
Tatts21
Journeyman
Options
TV

Please I need some advice. Does anyone have a cure for this ultra annoying problem that I have with my 55" curve TV? I've tried everything that I could find online but nothing seems to work.

Helpppppp!

0 Likes

1 Solution


Accepted Solutions
Solution
Tatts21
Journeyman
Options
TV

Quick update. I determined that it was being caused by excessive heat as the screen was clear till an hour into watching it and then the black line appeared.

Before you ask the ventilation to the back of the tv is substantial as it's in the corner of the room.

I couldn't find any cure online so I've taken the back completely off and it's been working fine ever since.

 

View solution in context

0 Likes
10 REPLIES 10
Fizaan
Navigator
Options
TV
What is it?
0 Likes
Tatts21
Journeyman
Options
TV

Not sure why the video doesn't work that I posted? Here's a still.

B8C22BEF-5862-4F95-968F-590B18F8F4EE.jpeg

0 Likes
Fizaan
Navigator
Options
TV
Did you punch the tv
0 Likes
Tatts21
Journeyman
Options
TV

No absolutely not? 
It's comes and goes. It stays like that for hours then disappears then reappears when it feels like it?

0 Likes
Tatts21
Journeyman
Options
TV

Ps those horizontal white lines inside the black line move like an old Spectrum loading a game.

0 Likes
ChrisM
Moderator
Moderator
Options
TV

Could we take the full model code and current software version of your TV please, @Tatts21? Go to Home > Settings > Support > About This TV.

0 Likes
Tatts21
Journeyman
Options
TV

Version 1325 

model UE55NU7500U

0 Likes
Obsydian
Hotshot
Options
TV
I had a KS9000 Curved TV, one day a similar issue, lucky I was in warranty, repair guy arrived said common, John Lewis called a fee days later saying not a viable repair, gave me a full refund.
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
0 Likes
Tatts21
Journeyman
Options
TV

Sadly I'm not under warranty and I've been told I will need a new screen which is just as much as a new tv? 😞

0 Likes