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Connecting 2022 Frame to S60B Soundbar

(Topic created on: 09-02-2023 08:28 PM)
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thogwood
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Have been on the phone to Samsung Support for approximately 2 hours and they can't seem to suggest a solution.

 

Have a Samsung Frame 2022 which came with an S60B Soundbar. My understanding is that the S60B can be connected to The Frame via Wi-Fi and this is the prefered method if you want to make use of Q Symphony, having followed this guide:

https://www.samsung.com/uk/support/tv-audio-video/how-to-connect-a-soundbar-to-the-tv-via-a-wi-fi-ne...

Both are on the same Wifi Network and on the same Wifi Band (5Ghz), both in Smarter Things, despite this the Soundbar doesn't come up as an output in the sound output menu. I've tried removing both devices from the Smarter Things app and readding them as per the advice from their support and that doesn't seem to work.

 

Can any provide some guidance on what I'm doing wrong?

 

Thanks!

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MOBILEUNITED213
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Wait sorry what model sound bar
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