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Cannot download Apple TV app

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First Poster

I have a UE32J5500 Tv and the Apple TV app is not available to download. Tried Smart View/Screen Mirroring but nothing works. It is not recognised when I search the tv apps. Can anyone help?

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Moderator
Moderator

@Ly6The Apple TV app is available on select 2018, 2019, and 2020 (N, R, and T model) Samsung smart TVs, Lifestyle TVs, QLED TVs, and QLED 8K models. With this in mind it is unfortunately not compatible with your J range model. 

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Why does the website mention Smart View as the solution for pre-2016 models and mention our model? Cannot a software update add Apple to the App Store?

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First Poster

So why does it say that the Smart View app should work and lists our J model as being compatible? Is there any other way?

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