Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Cannot download Apple TV app

(Topic created on: 15-08-2020 04:16 PM)
Ly6
First Poster
Options
TV

I have a UE32J5500 Tv and the Apple TV app is not available to download. Tried Smart View/Screen Mirroring but nothing works. It is not recognised when I search the tv apps. Can anyone help?

0 Likes
3 REPLIES 3
AndrewL
Moderator
Moderator
Options
TV

@Ly6The Apple TV app is available on select 2018, 2019, and 2020 (N, R, and T model) Samsung smart TVs, Lifestyle TVs, QLED TVs, and QLED 8K models. With this in mind it is unfortunately not compatible with your J range model. 

0 Likes
Ly6
First Poster
Options
TV

Why does the website mention Smart View as the solution for pre-2016 models and mention our model? Cannot a software update add Apple to the App Store?

0 Likes
Ly6
First Poster
Options
TV

So why does it say that the Smart View app should work and lists our J model as being compatible? Is there any other way?

0 Likes