Can't pair bluetooth headphones to TV

[fardo]

Hi all,

I have UH6400 40" smart 3d. Been into the engineers menu and activated bluetooth. It also shows what appears to be a valid address for the bluettoth module. When i do a search the tv will find bluetooth headphones by name but refuses to pair.

Tried with 3 diff types of headphones but no success. Will i have to plug something into optical audio out instead?

thanks

[JAMES4578]

Hi  @fardo,   Do you have latest firmware?   I would ensure headphones are  fully charged, turn Tv on and off leaving for a few minutes,  if still issues possibly reset Tv and try again.  General troubleshooting  here  https://www.samsung.com/us/support/answer/ANS00079347/

[fardo]

Done TV reset and all that malarkey. Last resort is to re set phones to factory settings, otherwise will have to think about buying a gizmo for the optical audio out.

[JAMES4578]

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@fardo wrote:

Done TV reset and all that malarkey. Last resort is to re set phones to factory settings, otherwise will have to think about buying a gizmo for the optical audio out.

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Allright, let us know how that goes-hopefully can get Bluetooth to work as best option,  optical audio out alternative though.

[fardo]

Samsung live chat chat are suggesting TV  only Bluetooth 2.0 whilst headphones are 3.0 onwards and therefore not compatible. Have heard of something called a Teleme (?) plugs into optical port and comes bundled with phones. Any idea if compatible?

[JAMES4578]

That would explain it, as far as I'm aware Teleme is a VOIP service  phone/text service http://www.telemeapp.com/home.jsp    Perhaps someone else can advise.