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Can I pair two Smart Remotes to one TV

(Topic created on: 23-05-2019 03:18 AM)
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johndgrayson
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I tried pairing two Samsung Smart Remotes to my new Samsung Q80 TV but within 10-20 seconds I get a message that the TV is already paired with a remote and then unpairs from my first remote; this despite both remotes working just fine during that brief period.  Why would Samsung not allow this?  Is my only option third party remotes? Is there some way to do this with the Samsung Smart Remotes?

45 REPLIES 45
kamusamu
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I own an QN90B and I purchased a second smart remote (BN59-01385M) which is same as the original Bluetooth smart remote. I was surprised that it works without pairing. Then I noticed that the red LED on the top of the new remote flashes when the buttons are pressed, while the original one does not. That's when I realised that it works in INFRARED mode without pairing. So of course no voice control is possible but it works without pairing as a second remote (as an INFRARED remote).

So you can only pair one at a time as a Bluetooth remote with voice support, but this remote  automatically works in INFRARED mode (without voice command) when not paired, which is why you could have both remote at the same time.

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TheOpsdoc
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Almost incredible that by 2024 given level of technology excellence we have come to expect from Samsung... the common and now expected competitive TV OS functionality of supporting multiple remotes is still not available.

Audiophiletom
Student
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Same here! It’s 2024 NOT 1984

Audiophiletom
Student
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Which app did you use ? Looks like Samsung doesn’t have their own app or at least I could not locate it on my iPad.Thanks !

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emdmem
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We bought a second remote for the one tv in our tiny den. Hubs uses the original Samsung solar voice remote. I bought a back up generic voice remote and paired it easily and then HIS Samsung remote wouldn't let him do voice commands anymore? WTH? C'mon...this should NOT be an issue in 2024.

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DMR11
Journeyman
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Hi There .

Update from 18th August 2020: Using 2 Remotes:  1x IR remote and 1x blue tooth Wifi still working well no problems. Hubby uses the wifi and I use the IR worth every penny.

Just bought a 75" and the IR remote BN59-01303A works on this TV TOO..  

DMR11_0-1717197399456.png

 

18/8/202 reply. I hope it works for you.

I had bought the Samsung 2x 65” 8k TV’s in New Zealand May 2020 and like all posted to see if anyone from Samsung could help but No even several phone calls to them did not help.

But I found something that worked. So thought I would share. We happen to buy a 32” smart TV with the remote style IR (inferred remote) remote we are all use too and I thought I wonder if that remote will work on the new 8K TV and WOW it did and even works the sound bar too. So It seem that you can use the old style IR remotes and have multiples of them like always, But only one of the new Blue tooth WiFi remotes. So we are using one Blue tooth and one IR and they work happy together no clashes.

The remote that works for me was BN59-01303A I bought them off E-Bay for about $10. NZ dollar including shipping. In the listing it tells you what model they will work on. Now I know they work. I am now thinking of buying more of the IR and put the silver Blue tooth one aside. Muscle memory you get use to where the buttons are :-).

We foot note: I also bought silicone covers to go over these remotes off E-bay too. The silver remote was so cold to handle. I bought different coloured covers for each room I got them for both of the model remotes and sound bars.

If this helps for you. I would be keen to know.

Cheers Donna

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