12-09-2022 12:31 PM in
I have been of the impression that my 2022 The Frame bought in July suffers from DSE, see picture. See stripes/shadows in the sky.
I've been in contact with Samsung support and a local firm will collect the TV the day after tomorrow. The guy on the phone said it'll take a short week because they would need to wait for a part to be exchanged.
All discussions about DSE I've seen on the netStripes/shadows on light backgrounds entails swapping the panel, aka "panel lottery".
Now, since the repair guy says it needs a new part maybe my screen doesn't suffer from DSE after all?
22-09-2022 11:52 AM in
Well, it turns out DSE cannot be repaired. I got a new panel instead. Now these shadows/stripes are gone and I'm very happy with the picture!