My week old UEK49KS7000 has an issue where it will not come out of standby. When I try and turn it on the standby light and the screen just flash... View Post
818 Views
1 Replies
0 Likes
AntS
03-03-2017 05:48 PM
Hi @MIsterV. Which source is it selected to switch on to? View Post
Hi all i have a 3dtv with shadow ghosting on the screen has anybody any ideas pleasr
View Post
887 Views
2 Replies
0 Likes
Graeme13
05-03-2017 09:56 AM
Model ue48h6240ak Software t-mst14deuc-2860.2 Yes all sources and pic
test Thanks g View Post
Posted by
Sami
25-02-2017 03:07 PM
in
TV
I have discovered that Samsung Smart should have a connection with telefrance at a monthly cost. I cannot find it. Any suggestions?
View Post
1154 Views
1 Replies
0 Likes
KellyM
07-03-2017 07:04 PM
Hey @Sami, We recommend getting in touch with the app provider for
details on how to use their servi... View Post
Posted by
Sami
25-02-2017 03:02 PM
in
TV
Is a Samsung UE49KS 7000 compatible with a BT UltraHD box
View Post
728 Views
1 Replies
0 Likes
AntS
10-03-2017 05:17 PM
Hey there @Sami. :smileyhappy: No reason why it shouldn't from a Samsung
point of view, but we can't... View Post
In the last couple of days a thin blue vertical line has appeared on my UE49KU6400U TV. It looks like a blue biro line and is a couple of inches to... View Post
1586 Views
1 Replies
0 Likes
AntS
01-03-2017 02:32 PM
Hi @Missus_grrr. Sounds like an engineer needs to take a look, so it may
be worth getting in touch w... View Post
Posted by
MAB
23-02-2017 01:29 PM
in
TV
My Sonos Playbar was taking its audio feed from the optical output on a Samsung UE48HU7500T tv. Broadcast signal was Freesat HD. On some days I was... View Post
2004 Views
1 Replies
0 Likes
AntS
10-03-2017 07:52 PM
Hi @MAB. :smileyhappy: We're afraid we can't guarantee 100%
compatibility with non-Samsung devices. ... View Post
View Post
581 Views
1 Replies
0 Likes
AntS
01-03-2017 03:40 PM
Hi @clarejenkind. What's the model number of your TV? What else do you
have connected to it? And doe... View Post
Posted by
Redrag
23-02-2017 11:52 AM
in
TV
Hi
I have a Samsung smart TV and would like to be able to instal a good photo and video app that will display my holiday pics/ videos in the... View Post
59293 Views
4 Replies
0 Likes
Buddybob
29-03-2020 09:41 PM
Having the same problem I uploaded one video to the TV and can't find
out how to watch it now.... Wi... View Post
I have a new Sky remote control unit but I cannot find the Samsung code to set it up the remote works fine except for the volume control. My TV is... View Post
3030 Views
1 Replies
0 Likes
AntS
01-03-2017 03:09 PM
Hi there @Finepix6800. :smileyhappy: Have you followed the setup
guidance from Sky here? View Post
Posted by
Dakeb
23-02-2017 10:42 AM
in
TV
I have my Amazon Firestick in HDMI4. Setup doesn't recognise it, in fact it wants to set it as an Apple TV.
All I can do is manually... View Post
1150 Views
1 Replies
0 Likes
AntS
03-03-2017 06:59 PM
Hi there, @Dakeb. Is the TV and the Firestick on the latest software?
Plus, is Anynet+ set to 'On' i... View Post
I've got a Samsung UHD Blu-ray player and a Virgin Tivo box plugged in to my Denon AV Amp. The output of this is then plugged in to the HDMI... View Post
1392 Views
1 Replies
0 Likes
AntS
12-03-2017 02:19 PM
Hi @Matt74uk. Does this issue happen when the Denon AV Amp is connected
via the HDMI ARC port? Have ... View Post
Posted by
Mark2
22-02-2017 02:57 PM
in
TV
When I leave my UE40KU6400 off for a few hours and switch it on again I get no picture or sound, just a black screen. If I then select TV input... View Post
1568 Views
5 Replies
0 Likes
JessL
28-02-2017 10:27 AM
Have you tried using the Fire TV box with a different TV? Also, try
switching the source to TV and t... View Post
Posted by
maddog
22-02-2017 09:54 AM
in
TV
Hi,
I have a LE40D580 and it has developed some horizontal lines abouth halof the picture.
I doesnt matter which source is used.
... View Post
875 Views
3 Replies
0 Likes
AntS
01-03-2017 02:24 PM
Thanks. Definitely sounds like a hardware issue then. Difficult to say
exactly what needs to be fixe... View Post
red hue on dark scenes 10mm band around bezel is the correct colour
View Post
1608 Views
5 Replies
0 Likes
JessL
01-03-2017 05:45 PM
Could you send us an image of the Picture Test? If it appears during the
Picture Test then this woul... View Post
how do i locate the latests firmware for my samsung 3D tv model UE46C7000WKXXU
View Post
957 Views
3 Replies
0 Likes
AntS
08-03-2017 10:09 AM
Are you able to see and select "By Channel" in the update options? View Post
The television will only respond to the remote for about the first 5 seconds after turning on. It may eventually turn off (after several minutes)... View Post
1237 Views
1 Replies
0 Likes
KellyM
21-02-2017 08:32 PM
Hi there @puffernutter, Can you disconnect all external devices from the
TV, including the aerial ca... View Post
Posted by
cw66
19-02-2017 04:27 PM
in
TV
how do l update the old netflix version to the new one on my smart tv
View Post
774 Views
1 Replies
0 Likes
AntS
20-02-2017 11:31 AM
Hi @cw66. What's your TV's model number? A Smart Hub reset automatically
updates all the apps in it.... View Post
Does anyone know where I can get a samsung wireless keyboard to use with my series 6 smart tv. thanks
View Post
2776 Views
5 Replies
0 Likes
JessL
25-02-2017 01:45 PM
You can find our Bluetooth Keyboards here. For information on how to
connect it to your TV, take a l... View Post
Our TV (UE40J6300) has lost it's wireless connection to our home network. When trying to reconnect it I'm getting the following message:
... View Post
459197 Views
85 Replies
11 Likes
Tiago2026
3 weeks ago
Quais foram os métodos que conseguiu ou aplicou para conseguir
resolver!?? View Post
Posted by
Ribrob
18-02-2017 06:05 PM
in
TV
I’m having trouble with using my PS4 Pro in HDR mode.
As soon as a game enables HDR colour, the colour output of the Playstation gets very... View Post
2377 Views
2 Replies
0 Likes
Ribrob
23-03-2017 10:30 PM
The problem is that the UK version of the Samsung Serif does not support
HDR apparently. Nice to kno... View Post
