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UE49KS7000 not recognising Firestick

(Topic created on: 23-02-2017 10:42 AM)
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Dakeb
Student
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I have my Amazon Firestick in HDMI4. Setup doesn't recognise it, in fact it wants to set it as an Apple TV. 

 

All I can do is manually edit the name.

 

Can't get the Samsung Remote to operate it.

 

Anyone else?

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AntS
Moderator
Moderator
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Hi there, @Dakeb.

 

Is the TV and the Firestick on the latest software? Plus, is Anynet+ set to 'On' in Settings > System > Expert Settings? 

 

Also, try connecting through the HDMI1 port to see if the same issue happens.

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