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remote control stopped controlling cable box

Posted by 17-03-2021 08:10 AM in TV

Hello everyone, I would need your help on the current situation. I own an UHD TV UE55TU8072UXXH with the Samsung universal smart remote. I... View Post

25-12-2021 05:29 AM

Same problem with arres vip5662w. Was working then stopped. I thought it was my remote. Bought ... View Post

Move One Connect between different QN95A Screens

Posted by 24-12-2021 06:02 PM in TV

Hi All, Does anyone know if the One Connect Box is exactly the same between the 55 inch and 85 inch QN95A screens? I want to move the box from... View Post

24-12-2021 09:35 PM

As I read it you can. View Post

UE75TU7100K airplay only plays audio not video

Posted by 15-06-2021 11:23 AM in TV

Hi. We have a Samsung UE75TU7100 and we are trying to get airplay to work. We have updated the firmware to the latest version but it only plays... View Post

24-12-2021 08:22 PM

Hi Did you find any solution? I have only audio with AirPlay and no video. View Post

Re-ordering list of Apps on Home bar QN94AA50

Posted by 09-11-2021 04:13 PM in TV

Hi, is there a way of re-ordering the apps on the home bar menu e.g. as in the pic attached move ITV Hub so its left of Netflix TV... View Post

24-12-2021 06:35 PM

Click and long hold the ITV app and a new menu will appear. Move is one of the options. View Post

Ambient mode - edit wallpaper

Posted by 13-04-2021 02:34 PM in TV

Hi, I’ve got a Q85R TV, when I first got it I set up the ambient mode wallpaper with my wallpaper in the background, but made the mistake of... View Post

24-12-2021 03:05 PM

Thanks to a single invisible connection and close-to-wall mounting, Samsung TVs fit perfectly int... View Post

AU9000 Will Not Default to Sound Bar

Posted by 18-12-2021 01:06 PM in TV

Hi Bought an AU9000 yesterday. I have it connected via HDMI to my Yamaha YSP2500 sound bar. The TV plays fine through the sound bar when I tell... View Post

24-12-2021 09:26 AM

Hi again @kholal My software is definitely up to date. If I connect with an optical cable the... View Post

samsung tv ue55ju6600 internet connection limited by 10mbit

Posted by 24-12-2021 09:12 AM in TV

I have tested my TV's internet connection speed with speedtest.net and I see that my TV's download speed is much much slower than any other... View Post

QE85QN95A - No 4K HDMI sources will work!

Posted by 23-12-2021 09:37 PM in TV

Hi All, My lovely new QE85QN95A arrived on Monday, which I unpacked and setup yesterday in the hope we would have a lovely big screen for a cosy... View Post

24-12-2021 07:45 AM

Yes sorry that's what I ment. Have you tried going into the device care. Self diagnosis hdmi trou... View Post

FRAME TV: Feature Request... correction, DEMANDS!

Posted by 23-06-2020 07:05 PM in TV

Dear Samsung, I am tired of waiting for the product I was sold, and judging by the number of other people in these threads, I'm not the... View Post

24-12-2021 06:49 AM

I was about to purchase a Frame TV given the recent Black Friday sales but this post and lack of ... View Post

Smart remote voice control not working in youtube

Posted by 09-08-2017 11:53 AM in TV

Hello I have am TV 55KU6472 model. About 2 days ago I`ve made an update on software, but since then the voice control doesn`t work... View Post

24-12-2021 06:26 AM

I have the same issue with my Samsung Q80T TV. Voice command works for Bisby but voice search doe... View Post

HD channels on smart TV has disappeared.

Posted by 25-10-2020 11:19 PM in TV

I have a 50” HD Smart TV, about six years old. It could receive all the HD channels available in my region, but it has suddenly decided to lose... View Post

23-12-2021 09:11 PM

Good evening! Did you finally sort this issue?My 50” Series 8 has also just done this. My older... View Post

Sudden Un-watchable tv channels

Posted by 22-12-2021 11:30 PM in TV

my QN95A is saying chanels don't exist...i have many channels like, drama, itvbe, 5star, paramount, blaze etc... and all of the HD... View Post

23-12-2021 06:21 PM

It makes no sense why freeview will let you watch HD on older tvs and restrict it on newer ones..... View Post

HDMI sound output with volume level displayed

Posted by 23-12-2021 05:49 PM in TV

Hi, I have just purchased a new Tv (80A) and I have it via Arc to my Sonos Beam. Is there a away times show the volume level rather than Receiver... View Post

One Connect box wont tune in Free To Air, terrestrial TV channels

Posted by 19-12-2021 06:15 AM in TV

My Samsung One connect box for my 2021 Frame TV wont tune in Free To Air, terrestrial TV channels. When i attempt to scan for TV channels, it... View Post

23-12-2021 04:01 PM

Thanks for your message. Do you lose the channels after turning off the the TV? Yes, but then... View Post

HDMI Ports on UHD AU7175

Posted by 21-12-2021 10:43 PM in TV

I recently bought at UHD AU7100 43 inch TV. On the back there are 3 HDMI ports. One of them is marked eARC, and is used for connecting to my... View Post

22-12-2021 08:27 PM

Hi. Thanks, but the article doesn´t tell how to solve the 120 Hz and HDMI 2.1 issue. View Post

Subtitles Not Showing Up on All Chanels - Samsung Q80A 55" TV

Posted by 22-12-2021 07:26 PM in TV

Hello,Few days ago, my family bought Samsung Q80A (our old TV is Samsung too) and after running it we noticed there are no subtitles in our local... View Post

22-12-2021 07:46 PM

OK Try below Turn on the TV and press Menu on the Samsung remote control. Select “Accessib... View Post

Control the number of screens in multi-view QE55Q70AAT

Posted by 22-12-2021 06:04 PM in TV

Hi. I am a new Samsung user. I have a QE55Q70AAT and I am trying to mirror my laptop to the TV. I can get the laptop on the screen together with a... View Post

22-12-2021 06:33 PM

Hi Big Cheese. Thanks for the link. It didn't answer my Q, but I have just resolved it. I selecte... View Post

TV CONTINUALLY ONLINE UPDATING APPS

Posted by 22-12-2021 05:59 PM in TV

I purchased a television set - Samsung Qe50qn94a QLED 4K on 27th October 202. When the set is switched-on at the main power plug, either playing a... View Post

Samsung screen issue 43RU7100

Posted by 22-12-2021 04:33 PM in TV

Good day community members, I'm hoping to get some advice on what could be wrong with my TV. About 3 months ago a little white streak of... View Post

22-12-2021 05:50 PM

More then likely depends if the fault has caused more damage be best calling around speak to an e... View Post

Disconnect led backlight strip on UE46F6230 to replace it

Posted by 22-12-2021 05:13 PM in TV

Hello, I have backlight led strips that no longer work on a UE46F6230 TV. I cannot disconnect the bands from the power distribution cable. The... View Post

Not possible to upload photos to Ambient mode

Posted by 22-12-2021 03:38 PM in TV

I want to upload photos to my Samsung QE55Q80R smart TV. I want to use these photos in Ambient mode as a static background (in My Album) as a kind... View Post

22-12-2021 05:07 PM

Apple where you gone wrong. View Post

Auto Motion Plus not available for USB video playback

Posted by 22-12-2021 09:40 AM in TV

Hello, I've recently purchased a QE65Q60A TV to replace an ancient 1080p display for an equally aging media PC. Because the media PC is not... View Post

22-12-2021 01:29 PM

Hi, Try Below Samsung's Smart Hub app will block some menu options while it is open. ... View Post

Ethernet connection and Screen Mirroring do not work on 5200 series TV

Posted by 21-12-2021 04:47 AM in TV

None of my devices (e.g. Pixel 5A with latest updates) can see my model #UN50J5200AFXZA TV via Screen Mirroring. Also, Ethernet (i.e. wired... View Post

21-12-2021 10:13 PM

Weird, all of a sudden, Screen Mirroring started to work. I messed up with the wired connection (... View Post

Smart hub stuck at updating

Posted by 24-08-2019 09:20 PM in TV

Hello. my smart hub on my Samsung tv (UE32J4500AKXXU) is stuck with the message - smarthub is being updated please try again later. i... View Post

21-12-2021 04:47 PM

I do so feel for you. I only went down this route because of what I thought were bandwidth probl... View Post

Amazon Fire stick no longer recognised for smart remote

Posted by 05-01-2018 09:23 PM in TV

When I first bought my TV (UE43MU6175) all the HDMI sources set up perfectly including my Amazon Fire Stick, which was scanned and recognised as... View Post

21-12-2021 01:39 PM

Perfect, thanks... View Post

[SOLVED] Will 2020 One Connect near-Invisible Cable work on 2021 TVs?

Posted by 18-12-2021 10:03 PM in TV

So as the title suggests, will the 2020 version of the One Connect cable work on 2021 TVs? Specifically, the QN95A? Asking, as the 2021 5 metre... View Post

21-12-2021 10:28 AM

As I had no replies on the thread, I thought I'd help out the community by testing it myself. W... View Post

Sky Q UHD & Samsung One Connect (QN800A)

Posted by 28-08-2021 11:32 AM in TV

Samsung QN800A 8K HDR TV with One Connect box (new tv) & Sky Q UHD TV box (version 2 box, 2TB, ES240) - 'This screen does not support... View Post

21-12-2021 09:15 AM

I had multiple interactions (& hours on the phone) with Samsung Customer services and their Tech ... View Post

Aspect Ratio Errors with Prime Video (UK). Smart TV QE55QN95AATXU

Posted by 20-12-2021 05:24 PM in TV

Hello, there are many posts within the Amazon community about Samsung Smart TV's and aspect ratio (AR) when viewing Amazon Prime content. It... View Post

21-12-2021 07:16 AM

Hello, thanks for the reply. The firestick is fine on the tele, but then the tele is seeing the... View Post

youtube app not have repeat (loop) video option. In chromecast 3 (via hdmi) I can't repeat video too

Posted by 11-12-2021 11:17 PM in TV

Hi, I have UN50KU6000GXZD samsung smart tv. I need watch youtube videos in replay/loop/repeat. I'm not getting this: on youtube app... View Post

21-12-2021 01:27 AM

@AndrewL Can you solve the issue or not? Do you can do a new youtube app (tizen) for Samsung tv ... View Post

Samsung Q95T repeatedly fails to record

Posted by 20-12-2021 09:38 PM in TV

Since buying this pile of rubbish one of the more annoying things about it is just how unreliable it is in terms of recording programs. It's so... View Post