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65QN95A recording issue- SOLVED

(Topic created on: 10-03-2024 12:35 PM)
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Ishmail575
Apprentice
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I have recently upgraded from a 55" Q90R which allowed me to record one satellite channel using the TV guide, and then change channel to another satellite channel whilst still recording the first.

My Q95A refuses to allow this, and instructs me to stop recording before I can switch the channel, which means I can't record and watch something else.

Both satellite inputs are connected properly, but I have also tried swapping them around without success.

 

Any thoughts much appreciated...

 

UPDATE:

After a restart, I can record BBC1 whilst watching BBC 2 at the same time, but if I try another channel such as Sky News or something else that is not the BBC, it won't permit it unless I cancel the recording. Interestingly, it also won't even allow me to open the TV guide without cancelling the recording?

 

SOLUTION:

It would appear that during initial setup, the TV failed to detect both of the connected inputs from the satellite dish. This resulted in the TV operating as though it only had the ability to watch and/or record a single Freesat channel at a time, as it did not know it could swap to use the second input whilst the first was left recording a different channel.

To correct this, go to

"Settings>Broadcasting>Auto Tuning Settings>AutoTuning"

Change the "Aerial Connection Type" to "Dual"

Rescan for channels.

 

The TV should now recognise both inputs.

12 REPLIES 12
Wozg 83
First Poster
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Hi ive got same issue i have dual ports on my samsung QE65QN85AATXXU for Satellite but cannot record and watch another channel ive set it to dual antenna also still wont work ?

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Ishmail575
Apprentice
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Hmmmm... Did you also finally rescan for channels?

That should then pick up the feed from the second input

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Wozg 83
First Poster
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Yes i re scanned channels i even factory reset as when i searched it gave me about 1400 channels but after they were all mixed up there were about 8 BBC 1 but showing simpsons on ch4 so had to reset and rescan using freesat not Astra 28

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