65 inch curve burning smell

[Tam2142]

I've got a 65 inch curve tv it is just 5 yrs old and today there was a burning smell behind the TV

5 yrs old is not old can anyone from samsung help with advice

[TessM]

Hi @Tam2142 ,

I'm so sorry that you have experienced this issue. I want to get this escalated for you, therefore please send a private message to Sam_UK by following the steps in the link below, and include details of your issue, including the model number, and myself or one of the other mods will be able to assist you further. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...