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Original topic:

6 months free Disney plus

(Topic created on: 10-10-2023 11:19 AM)
675 Views
Stuart_UK1111
Apprentice
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Hi,

I recently purchased a QE43Q60CAU TV which is supposed to come with 6 months free Disney Plus.  I have followed the instructions and gone to the 'Samsung Promotions' app on the TV but there is no offer appearing, just a message to check back later, as per attached picture.  (has been the same for a week or so)

 

Any ideas please?

 

Thanks20231006_113918.jpg

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8 REPLIES 8
stevethebest85
Apprentice
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Hi do you have a Samsung account if you do it might be next to the little face at top right looks like cinema tickets hope this helps 🙂 20231010_231713_1000056992_1696976236.jpg20231010_231739_1000056995_1696976261.jpg
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Stuart_UK1111
Apprentice
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Tha ks but tried that. Just says no vouchers or promotional gifts are available 20231010_233144_1000009743_1696977108.jpg
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stevethebest85
Apprentice
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I'm willing to give you my code has I don't use Disney plus but I won't post it here is there a way I can contact you my code has never been use and it valid till 01/04/2024
Stuart_UK1111
Apprentice
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Thanks, that's a very generous offer but I'm not sure how to give my email details or whatever without everyone seeing it!

I have since spoken to Samsung on the live chat and they tell me the system that issues the promotions is under maintenance and they will notify me when its back online.

Thanks again for the offer though. 👍

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stevethebest85
Apprentice
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No problem and your very welcome hopefully it gets sorted soon for you.
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AdeUK5
Student
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I'm having the same problem. Is it just me or is it still "offline"; it has been 3 weeks now?

 

Cheers

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Stuart_UK1111
Apprentice
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I spoke to Samsung via the online chat, who told me the system was offline. Don't know if it was just coincidence but I checked on the TV the day after and the offer had suddenly appeared! So may be worth speaking to them if you've not already.
AdeUK5
Student
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Cheers, I’ll give it go

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