55" QN85C Awful Judder

Members_NuoD7oF · ‎23-11-2023

We have just bought this TV and as much as it can be visually great the amount of stutter/jerkiness/judder call it what you will is truly awful. We have a Belkin HDMI 2.1 4K/HDR new lead connecting the TV to our Sky Q box but watching Yellowstone on Paramount+ and most programs on Apple TV (all through the Sky box) the amount of judder is now putting me off watching the programs. I have tried all sorts of settings but nothing seems to resolve it.

I have just tried Film Maker mode with Picture Clarity on Auto and watching Foundation ( Sc-fi on Apple ) which was ok but still slightly jerky so turned off Picture Clarity which has had a slight improvement but still not great.

The only really good thing is watching football in Ultra HD is crystal clear but I don't watch much!

I'm sure I cannot be alone with this and wondered if anyone out there can recommend some settings to try.

I think I have literally a day or 2 to be within the 15 day return period so any quick help would be very much appreciated.

BobbyD92 · ‎23-11-2023

Do the settings on the Sky Q box match the TV? Is LED clear motion turned on? What about input signal plus? This fixed the issue on my QN50C.

Ginga_p · ‎23-11-2023

Try turning the picture clarity to custom and setting the bars down low i have mine on 3. On the sky q settings in the preferences theres an option for judder reduction that may help

G G

Members_NuoD7oF · ‎24-11-2023

Thanks for the suggestion in the Sky settings, wasn't aware of that so now turned the judder on so will monitor that. I don't like the LED Clear Motion as it makes the screen incredibly dark even on max contrast/brightness.

Sky box is set to 2160p already.

I've found that playing Apple TV directly through the TV rather than the Sky box is a vast improvement. Quite surprised how much better it is.

Does anyone know where the UHD test cards are on Sky? There are 10 tutorials for setting up the box and it says the last one has a test card but it doesn't. Tried searching but no luck.

Thanks for the help so far