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Original topic:

43ru7100 worst sound performance I ever heard.

(Topic created on: 29-09-2019 07:58 PM)
halix
Apprentice
Options
TV

is this just firmware issue or u guys building poor quality stuff? did u guys check this unit for sound? audio crackling very bad. 

 

listen how bad it is  https://www.youtube.com/watch?v=0LGVY-Z_7HU

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3 REPLIES 3
CarlH
Moderator
Moderator
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TV

Hi @halix. Did you remove the cellophane from the frame/ bezels of the TV?

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halix
Apprentice
Options
TV
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El Vikingo
Explorer
Options
TV

This is almost certainly an issue with the e-ARC connection which does not work on Samsung TVs from 2020. There are many posts here about people who have problems. I have to go into the audio settings and disable e-ARC to stop the crackling despite having a high quality receiver. There have been no firmware updates over the past year. It appears that Samsung do not care about the issue.

 

Sorry to tell you that there are no solutions other than using an nVidia shield to redirect the sound or a different TV.

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