2022 The frame 65" automatically turns off in art mode

[Vegard1]

Tried to debug everything I could including:

- Turning off every setting that could affect this behaviour (obviously.. like sleep settings etc)
- Using a separate electrical outlet
- Turning it off for 30 seconds
- Using an ethernet internet cable for a stable connection

Any solution to this? Art mode is the main feature for the frame, wouldn't buy it if I knew this was a known issue among the frame models..

[JessicaK]

It's in the SmartThings app, not in the remote control function though. Select the tv on the app and from that next screen select the 3 dots and got to Art Mode. There you can adjust several settings that aren't available throught the main tv remote control. This fixed it for me.