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OneDrive Deleted My Photos

(Topic created on: 27-10-2020 09:10 AM)
9997 Views
callum_emery
Pioneer
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I've lost hundreds of photos of family and friends that really meant a lot to me. 

In Samsung Cloud, I found all of my albums automatically syncing with OneDrive without me choosing them to, so I unchecked all of the albums as I don't have nearly enough space in OneDrive for my photos and would prefer for them to be stored on my phone. 

I then went to OneDrive and deleted the uploaded photos, as they are taking up unnecessary space in the cloud. 

Only to my horror, after emptying the OneDrive recycle bin the photos are also removed from my gallery, gone permanently. I did not once click on the 'save space on my phone' option so the photos should've still been stored on my phone and not OneDrive. 

For anyone else that also doesn't want their photos in cloud storage, go to Samsung Cloud and check if all your albums are automatically being attempted to be uploaded.

And whatever you do, do not delete the photos in OneDrive as they are stupidly linked to the ones in your gallery.
22 REPLIES 22
Morbeous
Apprentice
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This isn’t a onedrive fault but Samsungs. The word being “sync” and not “backup” being the operative. Don’t know why Samsung set their app to sync. Coming from an Apple device I find this a backward step. Apple allows you to backup to onedrive so if you delete your photos you don’t lose them.ni suggest using Amazon or Google to backup your photos until you find an app that allows you to backup to onedrive 

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sheriffdude
Journeyman
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One drive sucks
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Razorclaw
Student
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Almost half a decade later and this setup still hasn't changed; my son just lost all his photo's from his trip to London, France and Croatia.
Great job Samsung! 😠

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