le 05-09-2020 08:29 PM
Hi there,
I've just started a system update on my galaxy tab A, and it crashed in the middle. I got the black screen with the options 'restart / wipe app data / power off'.
I chose 'power off' and then restarted, got the black screen again with more option, tried 'wipe cache data' with no success, then 'boot in boolader' (or something like that), and now it is just stuck in some initial screen, and I can't even power it off.
Any ideas ? please help !
TIA
le 05-09-2020 08:58 PM
good evening, I think you will have to drop your phone in an authorized samsung distribution store, I recommend that you do not forget to take the invoice with you.
le 05-09-2020 11:22 PM