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My Galaxy Tab A crash during system update, stuck in black screen, please help

(Sujet créé le : 05-09-2020 08:29 PM)
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BrokenTab2
First Poster
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Hi there,

 

I've just started a system update on my galaxy tab A, and it crashed in the middle. I got the black screen with the options 'restart / wipe app data / power off'.

 

I chose 'power off' and then restarted, got the black screen again with more option, tried 'wipe cache data' with no success, then 'boot in boolader' (or something like that), and now it is just stuck in some initial screen, and I can't even power it off.

 

Any ideas ? please help !

 

TIA

 

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Pi_Jo_75
Samsung Members Star ★★★
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good evening, I think you will have to drop your phone in an authorized samsung distribution store, I recommend that you do not forget to take the invoice with you.




BenoitPlayz
First Poster
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This may be a good idea.
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