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URGENT: Galaxy Tab A8 won't pair or connect to classic bluetooth devices after Android 14 update (only connects to LE devices)

(Topic created on: 17-04-2024 08:56 AM)
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dev_sam
Journeyman
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I'm trying to pair/connect the Samsung Galaxy tab A8 to some classic bluetooth devices after Android 14 update,  that worked with Android 13, but it seems that the tablet can't do the pairing and can't connect to my devices. The table can connect only to Low Energy bluetooth devices on Android 14. The same devices can connect with problems to galaxy tab S8.

 

Thank you.

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7 REPLIES 7
Robin999
Maestro
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On the devices you're trying to connect to, can you visit each one of them and unpair them from your A8 tablet. This will clear any association with the tablet pre update. Then do the same with your tablet and unpair any and all the devices concerned. After you've done all that can you wipe the cache partition

You will need to plug into a working device or pc/laptop.

https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/

When that is done goto Settings >General management >reset>reset wifi and Bluetooth

You will have to set up your wifi again but that shouldn't take long.

When finished try to pair all your devices again.
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dev_sam
Journeyman
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Thanks @Robin999 for your suggestion. I tried to do as you mentioned above but I still have the same problem unfortunately.

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Robin999
Maestro
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As a last resort try a full factory reset.
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dev_sam
Journeyman
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I already tried every possible solution, but nothing is working.. We have tried on many A8 devices, not a single one, but they all stopped working with my devices after Android 14 update. The same devices are working without problems on Tab S8 with Android 14, it may be a bug in the last software update for A8...

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Robin999
Maestro
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Have you fed this back to Samsung? Via the members app, tap on the support tab on bottom of screen. Scroll down to Feedback and send a report.
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dev_sam
Journeyman
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I just did. I hope they fix this issue as soon as possible.

Thank you for your help.

DR Jon UK
First Poster
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@dev_sam - did you get any response to this from Samsung? - we are seeing the same issue.

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